Privacy | NJBEST

We respect your privacy and value the trust you place in us when you share your personal information with us. The way we may use an investor's personal information is discussed in our official privacy notice. Having said that, we know you might have some additional questions about privacy on the Web.

First, we'll talk about privacy as it relates to using this website. Then, we'll cover the privacy issues concerning an investor's relationship with our company as a whole. If you want to skip the Web-related privacy issues, you can jump ahead and read our official Mutual Fund Privacy Notice.

Web-Related Privacy Issues

How we use information provided on the Web

Investors and Financial Advisors

Your email address. We collect your email address when you establish an on-line profile and register for access to certain sections of our website. We may also receive your email address if you provide it to us on an application or by phone. We may contact you by email about a website related issue, in response to something you requested—such as eDelivery of documents—or to communicate about our products or services.

If you no longer wish to receive email about products/services, use the opt-out link at the bottom of the email.

All Visitors to our Site

Survey information. Occasionally we may ask you to participate in a brief survey to help us make smart choices as we look for ways to improve the site. If you choose to participate, information you provide won't be identified with you personally.

Personal data entered in calculators. When you use calculators and planning tools on the site, you may need to enter information such as your age or even certain dollar amounts like how much you save each month.

We don't collect or store this kind of information. It's only used to perform the calculation you're asking for.

Cookies. We use cookies and other tracking technologies to customize content and advertising, provide social media features and to see how our visitors move through our website. We use this information to make decisions about ways to improve the services we offer you.

We do not permit other parties to collect identifying information about visitors to our site. We do not look for Web browser “do not track” requests.

Enabling and Disabling Cookies

You can choose whether to switch on or off cookies by visiting the Cookie Preference centre. You can select which cookie categories you wish to allow.

Our Mutual Fund Privacy Notice

Your Privacy Is Our Priority

Franklin Templeton Distributors, Inc. (“FTDI” and “we”/”us” in this notice) is committed to safeguarding information provided to us by investors in the Franklin Templeton 529 College Savings Plan and the NJBEST 529 College Savings Plan (together referred to as the “Program”). This notice is designed to provide you with a summary of the non-public personal information we may collect and maintain about current or former investors, our policy regarding the use of that information, and the measures we take to safeguard the information. We do not sell non-public personal information to anyone and only share it as described in this notice.

Information We Collect

If you invest in the Program directly through FTDI you provide us with your non-public personal information. We collect and use this information to service your accounts and respond to your requests. The non-public personal information we collect falls into the following categories:

  • Information we receive from you on applications or other forms, whether we receive the form in writing or electronically. For example, this information includes your name, address, tax identification number, birth date, investment selection, beneficiary information, and possibly your personal bank account information and/or email address if you have provided that information.
  • Information about your transactions and account history within the Program. This category also includes your communications to us concerning your investments.
  • Information collected from you online, such as your IP address and data gathered from your browsing activity and location. (For example, we may use cookies to collect device and browser information so our website recognizes your online preferences and device information.) Our website contains more information about cookies and ways you may choose to limit them.
  • Other general information that we may obtain about you such as demographic information.

Disclosure Policy

To better service your accounts and process transactions or services you've requested, we may share non-public personal information with other Franklin Templeton companies. From time to time we may also send you information about products/services offered by other Franklin Templeton companies although we will not share your non-public personal information with these companies without first offering you the opportunity to prevent that sharing. We will only share non-public personal information with outside parties in the limited circumstances permitted by law. For example, this includes situations where we need to share information with companies who work on our behalf to service or maintain your account or process transactions you have requested, when the disclosure is to companies assisting us with our own marketing efforts, when the disclosure is to a party representing you, or when required by law (for example, in response to legal process). Additionally, we will ensure that any outside companies working on our behalf, or with whom we have joint marketing agreements, are under contractual obligations to protect the confidentiality of your information, and to use it only to provide the services we have asked them to perform.

Confidentiality and Security

Our employees are required to follow procedures with respect to maintaining the confidentiality of our investors' non-public personal information. Additionally, we maintain physical, electronic, and procedural safeguards to protect the information. This includes performing ongoing evaluations of our systems containing investor information and making changes when appropriate. At any time, you may contact us for a copy of this notice at (866) 362-1597.